AI SEO Services That Get Your Business Cited in AI Answers
When a customer asks ChatGPT or Google which company to choose, the answer names a few businesses and leaves out the rest. Our AI SEO services help your business become one of the names AI tools find, trust and cite. We build on solid SEO rather than replacing it. And we show you what changes, month by month.
What is AI SEO?
AI SEO is the work of making your business easy for AI search tools to find, understand and cite. It covers Google AI Overviews, AI Mode, ChatGPT search, Perplexity, Gemini and Microsoft Copilot. It builds on traditional SEO: crawlable pages, useful content and authority. On top, it adds consistent business facts, answer-first content and genuine mentions on sites AI tools trust.
What AI SEO Is, and What It Is Not
AI SEO is not a separate trick. Google says so itself. Its guide to generative AI search states that optimising for these features “is optimizing for the search experience, and thus still SEO”. Google adds that its AI features are “rooted in our core Search ranking and quality systems”.
So the foundations do not change. What changes is what AI tools weigh more heavily on top of them.
| What stays the same | What matters more in AI search |
|---|---|
| Your pages must be crawlable and indexed | Every AI crawler you want must be allowed in, not just Googlebot |
| Content must answer the search | The answer must come first, and the follow-up questions must be covered too |
| Authority comes from trusted sites | Mentions of your brand, reviews and lists count, not only links |
| Titles, headings and structure matter | Your business facts must match everywhere: name, address, phone, year and services |
| You measure rankings and clicks | You also measure citations and mentions inside AI answers, tool by tool |
You will also hear the terms AEO and GEO. Agencies use them in different ways. We use AI SEO as the umbrella term. Answer engine optimisation (AEO) is about being picked as the direct answer to a question. Generative engine optimisation (GEO) is about being cited or recommended inside an AI-written answer. All three rest on the same SEO foundations.
Why Ranking on Page 1 Is No Longer Enough
Rankings still matter, because AI answers draw on search results. But a page 1 position no longer guarantees a place in the answer.
In a study of 863,000 search results pages, Ahrefs found that only 38% of pages cited in Google AI Overviews ranked in the top 10 in January 2026. In July 2025, it was 76%. Google’s AI now runs several related searches behind the scenes, which Google calls query fan-out. It then pulls answers from pages that cover those follow-up questions.
Each AI tool also picks its own sources. In another study, AI Mode and AI Overviews cited the same pages only 13.7% of the time, even when their answers said much the same thing.
This affects your traffic too. Seer Interactive found that organic click-through on searches with an AI Overview fell from 1.76% to 0.61% between June 2024 and September 2025. But brands cited inside the AI Overview got 35% higher organic click-through than brands that were not.
For your business, this means three things. Your pages need to answer the questions buyers ask after the first one. You need to check each AI tool separately. And being cited is now worth chasing, because that is where the remaining clicks go.
Where Malaysian Buyers Now Get Answers
AI search is already part of how Malaysians look for information.
| Figure | What it tells you | Source |
|---|---|---|
| 35.4 million | 98.0% of Malaysians were online at the end of 2025 | DataReportal, Digital 2026: Malaysia |
| 22.6% | Malaysians aged 15 to 64 who used a generative AI tool in Q2 2026, above the 18.8% global figure | Microsoft AI Diffusion Report, Q2 2026 |
| 82% | Malaysians surveyed who say AI tools have saved them time at work | Ipsos AI Monitor 2026, via Malay Mail |
| May 2025 | Google AI Overviews began answering in Malay | |
| August 2025 | Google AI Mode launched in Malaysia, then added Malay and Chinese in October 2025 | SoyaCincau and Lowyat.NET |
Each AI tool finds websites in its own way. This is what each one relies on, and what we do about it.
| AI tool | How it finds your website | What we do |
|---|---|---|
| Google AI Overviews | Google's own search index, built by Googlebot | Strengthen the pages Google already trusts, and cover the follow-up questions |
| Google AI Mode | The same index, searched across many subtopics at once | Build pages that answer multi-part questions, and track AI Mode separately |
| ChatGPT search | OpenAI's OAI-SearchBot. Sites that block it "will not be shown in ChatGPT search answers" | Allow OAI-SearchBot, check your firewall and earn the mentions ChatGPT draws on |
| Perplexity | PerplexityBot, which is "designed to surface and link websites in search results on Perplexity" | Allow PerplexityBot, and keep key pages fast, clear and well sourced |
| Gemini | Google Search, for current information | Keep your Google Business Profile and business facts complete and consistent |
| Microsoft Copilot | Bing's index, which you can update quickly with IndexNow | Verify Bing Webmaster Tools, switch on IndexNow and track citations in Bing's AI Performance report |
What Our AI SEO Services Cover
AI Visibility Audit
We start by asking AI tools the questions your buyers ask. We run them in ChatGPT, Gemini, Perplexity, Copilot and Google's AI features, in English and Bahasa Malaysia. You see where you are named, what is said about you, which competitors appear instead and which sources the answers cite. This becomes the baseline we measure against.
Crawler Access and Technical Readiness
We check that Googlebot, Bingbot, OAI-SearchBot and PerplexityBot can all reach your site. That includes your firewall and CDN settings, where many sites block AI crawlers without knowing it. We also fix the indexing, speed and structure problems that hold back both rankings and citations, as part of our technical SEO work.
Answer-First Content
AI tools quote pages that answer clearly. We restructure your key pages so the answer comes first, and prices and facts appear in plain sentences as well as tables. Then we cover the follow-up questions your buyers ask next. This builds on our on-page optimisation and, where new pages are needed, our SEO content writing service.
You do not need to write in a special "AI style". Google's guide says so, and asks for content with "unique expert or experienced takes" instead. So we write for people first, with the facts AI tools need stated plainly.
Consistent Business Facts
AI tools compare what different websites say about you. If your founding year, address or services differ between your website, Google Business Profile, LinkedIn and directories, they trust you less. We make every source match, and add Organization and Service schema so search engines read your facts correctly. For local searches, this ties into our local SEO work.
Earned Mentions and Reviews
Mentions of your brand across the web line up with AI visibility more closely than backlinks do. In an Ahrefs study of 75,000 brands, branded web mentions showed a 0.664 correlation with AI Overview visibility, against 0.218 for backlinks. A later Ahrefs study found that YouTube mentions correlated most strongly of all.
Correlation is not proof, but the direction is clear. We help you earn real mentions: reviews from real customers, industry lists, partner pages and expert commentary. Good links still help, and our link building work supports this. We never buy reviews or fake mentions.
Monthly AI Visibility Reporting
Each month you see what changed: impressions and citations in AI features, mentions in AI answers, visits and enquiries from AI tools, and the work we did. The section below explains exactly how we measure.
AI Search in Bahasa Malaysia and English
Malaysians search in more than one language, and AI search now follows them. Google added Malay to AI Overviews in May 2025. AI Mode launched in Malaysia in August 2025 and added Malay and Chinese that October.
Most AI SEO work in Malaysia is still done in English only. Yet on most business topics, there is far less good content in Bahasa Malaysia than in English. So a well-written Bahasa Malaysia page often has less competition to beat.
We test your buyer questions in both languages, and in Chinese where your market needs it. Where the gap is worth closing, we plan Bahasa Malaysia pages that answer those questions properly. People who speak the language write them, not machine translation.
How We Measure AI Visibility
AI answers can change from one day to the next, so a single screenshot proves little. We measure from several sources and report the trend against your baseline.
| What we measure | Where it comes from | How often |
|---|---|---|
| Impressions in Google's AI features | Search Console's generative AI report, which covers AI Overviews, AI Mode and AI features in Discover | Monthly |
| Citations in Copilot and Bing | The AI Performance report in Bing Webmaster Tools, including the searches AI used to find your pages | Monthly |
| Mentions in AI answers | A fixed set of your buyer questions, run in each AI tool in English and Bahasa Malaysia | Monthly or quarterly, by package |
| Visits and enquiries from AI tools | GA4 referrals from chatgpt.com, perplexity.ai, gemini.google.com and copilot.microsoft.com | Monthly |
| Organic rankings and clicks | Search Console and rank tracking | Monthly |
We also tell you what the numbers cannot show. Search Console’s AI report shows impressions, not clicks. Some visits from AI tools arrive without a referrer, so GA4 undercounts them. We say this in every report rather than overstate results.
How We Work
- Audit. We run your buyer questions through the AI tools, check crawler access and record your baseline. This takes the first two weeks.
- Fix the foundations. We clear crawler blocks and indexing problems, add schema and make your business facts consistent. Most of this happens in month one.
- Answer-first content. We restructure your key pages and fill in the follow-up questions buyers ask. This runs through months one to three.
- Build mentions and trust. Reviews, profiles, industry lists and expert commentary, earned rather than bought. This continues every month.
- Measure and adjust. A monthly report against your baseline, and a regular review of what to do next.
Technical fixes start to count as soon as crawlers revisit your pages. Changes in AI answers usually take longer, and the pace depends on your topic and competitors. No independent study sets a standard timeline yet. So we report against your own baseline instead of promising a date.
What We Will Not Do
- Guarantee AI recommendations. No one controls what ChatGPT, Gemini or Google’s AI says. Anyone who promises a guaranteed AI ranking is overselling.
- Sell you an llms.txt file as AI SEO. Google’s guide says Google Search itself does not use them. A study of about 300,000 domains by SE Ranking found no effect on AI citations.
- Buy fake reviews, mentions or forum posts. Google’s guide warns that “seeking inauthentic ‘mentions’ across the web isn’t as helpful as it might seem”. Fake reviews also break platform rules.
- Rewrite your site in an “AI style”. Google says you do not need to write in a specific way for generative AI search.
- Charge a separate AI add-on fee. AI SEO is included in every package.
AI SEO Pricing
AI SEO is part of every package, with no separate AI fee. Packages start from RM2,400 a month.
| Package | Monthly fee | AI SEO work included |
|---|---|---|
| Essential SEO | RM2,400 | AI visibility audit at the start, crawler access checks, Organization and Service schema, answer-first formatting on the pages we optimise, and a quarterly AI visibility report |
| Advanced SEO | RM3,600 | Everything in Essential, plus monthly tracking of your buyer questions in English and Bahasa Malaysia, competitor mentions in AI answers, and matching business profiles across Google, Bing and key directories |
| Premium SEO | RM4,800 | Everything in Advanced, plus Chinese-language tracking where relevant, outreach for earned mentions on industry lists and in the media, a YouTube answer plan and a quarterly strategy review |
The full list of what each package covers is on our SEO packages page. Not sure which fits? Talk to our team.
Is AI SEO Right for Your Business?
AI SEO pays off most when your buyers research before they contact you. That includes:
- Clinics, hospitals and other healthcare providers
- B2B companies and professional services, such as law, accounting and consulting firms
- Schools, colleges and training providers
- Ecommerce brands and retailers
- Property developers and agents
- Large sites with many pages, where AI visibility depends on fixing templates rather than single pages
It is less urgent if most customers find you through referrals or walk-ins, or if buyers in your market do not yet ask AI tools for recommendations. Our free check will show which is true for you.
How to Choose an AI SEO Agency in Malaysia
Whoever you hire, ask these questions first:
- Do they publish prices, or only offer to “get a quote”?
- Do they cite a source for every statistic they quote?
- Do they promise AI rankings or recommendations they cannot control?
- Is an llms.txt file or an “AI-style” rewrite their main deliverable?
- Can they show how they measure AI visibility every month?
- Do they work in Bahasa Malaysia, or only in English?
- Do they build on technical SEO and content, or sell AI as a separate product?
Ask us the same questions. The answers are on this page.
Why Work With Us
Built on SEO that works
AI SEO sits on the same technical, content and authority work we do every day.
Sources, not hype
Every statistic on this page links to its original source.
Clear prices
AI SEO is included in every package, from RM2,400 a month.
Two languages
We test and plan in English and Bahasa Malaysia.
Honest reporting
Monthly numbers against your baseline, including what the tools cannot show.
Find Out What AI Says About Your Business
Ask for a free AI visibility check. We will run the questions your buyers ask through ChatGPT, Google’s AI features and Perplexity, and show you who gets named and why. There is no obligation. Get your free AI visibility check.
Frequently Asked Questions
What is AI SEO?
AI SEO is the work of making your business easy for AI search tools to find, understand and cite. It covers Google AI Overviews and AI Mode, ChatGPT search, Perplexity, Gemini and Microsoft Copilot. It builds on traditional SEO, then adds consistent business facts, answer-first content and genuine mentions on trusted sites.
Is AI SEO different from traditional SEO?
Less than many agencies claim. Google says optimising for its generative AI features “is optimizing for the search experience, and thus still SEO”. The foundations are the same. What changes is the extra weight AI tools give to clear answers, consistent facts, brand mentions and access for crawlers beyond Google.
What is the difference between AI SEO, AEO and GEO?
The terms overlap, and agencies use them differently. We use AI SEO as the umbrella. AEO, answer engine optimisation, is about being picked as the direct answer to a question. GEO, generative engine optimisation, is about being cited or recommended inside an AI-written answer. All three rest on the same SEO foundations.
How much do AI SEO services cost in Malaysia?
With us, AI SEO is included in every package, from RM2,400 a month, with no separate AI fee. Across the market, the price depends on how many pages, topics and languages need work, and whether outreach for mentions is included. Ask any agency exactly which AI tasks its price covers.
Can you guarantee ChatGPT or Google AI will recommend my business?
No, and no honest agency can. AI answers change between runs, and no one controls which businesses they name. What we can do is remove the barriers that keep you out, strengthen the signals AI tools rely on, and measure whether you are being named more often.
Do I need an llms.txt file?
Not for Google. Google’s guide says Google Search itself does not use llms.txt files. A study of about 300,000 domains by SE Ranking found no effect on how often sites were cited by AI tools. Adding one does no harm, but it should not be what you pay for.
Will AI Overviews reduce my website traffic?
They can. Seer Interactive found that organic click-through on searches with an AI Overview fell from 1.76% to 0.61% between June 2024 and September 2025. But brands cited inside the AI Overview got 35% higher organic click-through than brands that were not. Being cited is now where the remaining clicks go.
How long does AI SEO take to work?
Technical fixes start to count as soon as crawlers revisit your pages. Changes in AI answers usually take longer, depending on your topic and competitors. No independent study sets a standard timeline yet, so we track your progress monthly against a baseline instead of promising a date.
How do you measure AI SEO results?
We use four sources: Search Console’s generative AI report, Bing’s AI Performance report, GA4 visits from AI tools, and your buyer questions run in each AI tool. Then we report the trend against your baseline, including what the data cannot show.
Should I block GPTBot or other AI crawlers?
That depends on what you want. GPTBot collects content to train OpenAI’s models. OAI-SearchBot is what puts sites into ChatGPT search, and sites that block it are not shown in ChatGPT search answers. You can block training crawlers and still allow search crawlers. We will check what your site blocks today.
Does AI search work in Bahasa Malaysia?
Yes. Google AI Overviews have answered in Malay since May 2025, and AI Mode added Malay and Chinese in October 2025. On most business topics there is less good content in Bahasa Malaysia than in English, so a well-written Bahasa Malaysia page often faces less competition.
Do I still need traditional SEO?
Yes. AI answers draw on search indexes and the same quality signals that drive rankings. A site that is hard to crawl, slow or thin will struggle in both. That is why AI SEO is part of our SEO packages, not a separate product.